Privacy policy

Privacy Policy
Last Updated: 06/03/2025

Welcome to The Orchestral Layer. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing information, and other details provided when creating an account or making a purchase.

  • Uploaded Content: Music files and instructions provided by the client for orchestration services.

  • Communication Data: Emails, feedback, and other communications related to the project.

  • Technical Information: IP addresses, browser type, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our orchestration services.

  • To communicate with clients about their projects, including feedback and revisions.

  • To process payments and send invoices.

  • To enhance user experience and improve website functionality.

  • To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online data transmission can be guaranteed as 100% secure.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

  • With payment processors to facilitate transactions.

  • With service providers assisting in website operations (e.g., hosting, analytics).

  • When required by law, such as in response to legal requests or to protect our rights.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Uploaded music files may be stored for a limited time to facilitate the feedback process but will be deleted after project completion unless otherwise agreed.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request that we erase your uploaded files after project completion.

  • Opt out of cookies through browser settings.

For any data-related requests, please contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to improve website functionality and analyze usage patterns. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices, and we encourage users to review their terms before providing any personal data.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
[Insert Contact Email]

By using The Orchestral Layer, you acknowledge that you have read, understood, and agreed to this Privacy Policy.